Common Exterior Questions—Answered Clearly
Get expert guidance on estimates, warranties, storm damage, and more—all in one place.
FAQs
Top Questions About Roofing, Repairs, & More
How long does it take to get an estimate?
At Ultima, we strive to deliver fast and accurate estimates. In most cases, we can complete your inspection and deliver a written estimate within 2–3 business days. For urgent storm damage or active leaks, we prioritize your request and respond even faster—often within 24 hours. Our estimates are detailed and transparent, outlining exactly what’s needed and why. Whether you're exploring a roof replacement, siding project, or insurance claim, we walk you through every line of the estimate. There’s never pressure to sign on the spot—just the information you need to make a confident decision. And if you need adjustments, add-ons, or financing info, we’re happy to update the proposal. Every estimate comes with a 10-year workmanship warranty and expert recommendations, backed by decades of combined local experience. We respect your time, your budget, and your trust—and that starts with an estimate that’s prompt, honest, and hassle-free.
Is financing available for roofing or exterior projects?
Yes—Ultima Roofing & Exteriors offers flexible financing options for roofing, siding, and exterior renovation projects. We’ve partnered with Service Finance to offer zero-down and low-interest financing plans tailored to your budget. Whether you're tackling an urgent roof replacement or planning a full exterior remodel, financing can make the process more manageable. Many homeowners use financing to bridge the gap between insurance claims and total project costs or to break large upgrades into predictable monthly payments. We’ll walk you through all available options during your consultation and help you apply if you choose to move forward. Approval is often same-day, and there’s no obligation to accept. Our goal is to remove financial stress so you can get the protection and improvements your home needs now—not later. With Ultima, you’ll get honest guidance, clear terms, and a financing partner that puts your comfort first.
Do you offer warranties for your work?
Yes—every project Ultima completes is backed by our 10-year in-house workmanship warranty. This warranty protects against installation errors, labor defects, and other service-related issues. It’s our way of standing behind the quality of our work and giving you peace of mind that we’ll make it right if something goes wrong. In addition to our workmanship warranty, most of the products we install—such as shingles, siding, gutters, or windows—also come with manufacturer warranties. These can range from 20 years to limited lifetime coverage, depending on the brand and product selected. We review all warranty terms with you before work begins so you know exactly what’s covered and how to maintain coverage. And should an issue arise, we’re just a call away. With Ultima, you’re not just hiring a contractor—you’re gaining a long-term partner committed to your satisfaction and your home’s long-term performance.
What areas do you serve?
Ultima Roofing & Exteriors proudly serves homeowners across the Metro East and greater St. Louis region. Our service area encompasses Maryville, Edwardsville, Glen Carbon, O’Fallon, Belleville, Collinsville, Troy, Fairview Heights, Swansea, Granite City, Alton, Highland, and additional locations throughout Illinois. We also serve St. Louis City and County, as well as surrounding Missouri communities like Florissant, Bridgeton, Chesterfield, Kirkwood, and St. Charles. We are familiar with the climate, building codes, and exterior requirements specific to this region, and we tailor our recommendations to meet local requirements. If you’re outside this list, just give us a call—our coverage area is always expanding, and we’re happy to confirm availability. Whether you need roofing, siding, gutters, windows, or insurance claim help, we’re ready to bring expert service to your home—fast.
Do you help with insurance claims after storm damage?
Yes—we specialize in helping homeowners navigate the insurance process after hail, wind, or storm damage. Ultima provides thorough inspections, photo documentation, and clear reports that can be shared directly with your adjuster. If a claim is warranted, we’ll explain what to expect and how to avoid common delays. We can also meet your insurance adjuster onsite to ensure nothing is missed during the assessment. Once approved, we’ll match the scope of work to your policy terms and handle all repair or replacement work with speed and precision. We’re familiar with most major insurance carriers and stay up-to-date on regional storm patterns to better serve you. Our goal is to simplify a stressful situation and get your home fully restored with minimal hassle. You’ll never feel left in the dark—and we never pressure you into unnecessary upgrades. Just expert help when and where you need it most.
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